If you haven't installed the eSIM yet, please visit here for instructions:
1. Apple (IOS): https://www.getroamify.com/help/using-an-esim/installing-on-an-ios-device
IOS (Apple)
Step 1: Go to APN Settings
Go to Settings > Cellular(Mobile Service)
Select Roamify eSIM > Select "Cellular Data Network"(Mobile Data Network)
Step 2: Configure APN
Put in the following information as instructed by our support team members
Go back to previous screen, no save needed
Samsung
Step 1: Go to APN Settings
Go to Settings > Network & internet (or Connections)
Select Mobile networks -> Access Point Names
Either create a new one by click the "Add" or "triple dot" located at top right or modify existing one
Step 2: Configure APN
Put in the following information as instructed by our support team members
Then save it and select it.
Android
Step 1: Go to APN Settings
Go to Settings > Network & internet (or Connections)
Select Mobile networks -> Access Point Names
Either create a new one by click the + sign located at top right or modify existing one
Step 2: Configure APN
Put in the following information as instructed by our support team members
Then save it and select it.
