If you're having difficulty scanning your QR code, we've made a checklist to help you figure out the issue:
Step 1: Confirm that your phone is compatible with eSIMs. If you are unsure if it’s compatible, please refer to one of our guides.
Step 2: Confirm that you are connected to Wi-Fi, as you can not install a Roamify eSIM without Wi-Fi.
Step 3: Try setting up your eSIM manually. Simply enter the details provided.
Step 4: Did you already scan the QR code? If so, you may have already installed the eSIM successfully. To check, go into settings, and navigate to your Cellular/SIM card settings.
Step 5: If none of these steps worked, feel free to reach out to our 24/7 support team! You can reach out via email or live chat.